Member Guide

Member Guide 2012 (564 KB)

Member Guide 2011 (564 KB)

Member Guide 2010 (529 KB)

Member Guide 2009 (529 KB)

As part of our ongoing commitment to improving our service offering to you, we are proud to present you with this new and expanded benefit summary. In fact, we have replaced the old Benefit Summary Pamphlet with this booklet, our first fully-fledged Member Guide.

In the Member Guide, you will find the updated benefit summary for 2009, as well as comprehensive information that aims to address any questions you may have about how to effectively access these benefits.