Emergencies

-  What happens if I need to be admitted to hospital in case of an emergency?

The Society will cover the hospital and specialist charges for emergency* hospital admissions at cost, provided that the Society is informed of the admission on the next working day.

*Definition of emergency: The sudden and, at the time, unexpected onset of a health condition that requires immediate medical or surgical treatment, where failure to provide such medical or surgical treatment would result in serious impairment to bodily functions or serious dysfunction of a bodily organ or part, or would place the patient’s life in serious danger.

-  What if I need an ambulance in an emergency?

You and your registered dependants who are resident in South Africa, Botswana or Namibia (Subject to the conditions as outlined above), have unlimited access to emergency medical transportation 24 hours a day within the borders of your country, provided that this is pre-authorised by ER24.
Simply call 084 124

FOR BOTSWANA OR NAMIBIAN RESIDENTS CALL +27 10 205 3038

Services offered by ER24:

• 24-hour access to the ER24 Emergency Call Centre
• Dispatch of emergency response
• Medical transportation by ambulance or aircraft
• Authorised inter-hospital transfers