| Out-of-hospital (day to day) benefits |
| Consultations |
| 1. GP and specialist | - 90% of RPL
- Combined GP, specialist and homeopath limit of 15 visits per beneficiary
- After-hour co-payment of R72 per consultation payable by members
|
| 2. GP and specialist procedures | - 100% of RPL or scheme rate
- No authorisation required for procedures performed in doctors consultation rooms
- No limit
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| 3. Homeopath | - 90% of RPL at registered homeopath (SA Homeopathic Association)
- Combined GP, specialist and homeopath limit of 15 visits per beneficiary
|
| 4. Nursing practitioner | - 100% of RPL
- No limit
- Consultations in rooms
|
| Diagnostic Testing |
| 5. Pathology | - 90% of RPL or scheme rate
- No limit
- Subject to request by medical practitioner
|
| 6. Radiology | - 90% of RPL or scheme rate
- No limit
- Subject to request by medical practitioner
|
| 7. CT and MRI scans | - 100% of RPL
- No limit
- Subject to specialist referral
- Subject to pre-approval by Society
|
| 8. Bone density scans | - 100% of RPL
- No limit
- Subject to specialist referral
- Subject to pre-approval by Society
|
| Oncology |
| 9. Out-patient treatment | - 100% of RPL or scheme rate
- No limit
Note: The benefit for diagnostic tests conducted out of hospital at the time of receiving treatment will be at 90% of RPL or scheme rate - see diagnostic test benefits above. |
Medication Please note: 1. Pharmacists are permitted to dispense generic medication unless expressly prohibited by your doctor. 2. In circumstances where a beneficiary is due to travel outside Southern Africa, the quantity of medication supplied may be increased to a maximum of a 3-month supply, subject to pre-approval by the Society. |
| 10. Acute medication | - 70% of SEP plus 26% limited to R26 per item, excluding VAT
- Limited to R2 574 per beneficiary
- Includes homeopathic medication prescribed by a registered homeopath
|
| 11. Self-medication ("OTC" pharmacy benefit) | - 70% of SEP plus 26% limited to R26 per item, excluding VAT
- Limited to R145 per script and subject to acute medication limit of R2 574 per beneficiary
|
| 12. Chronic medication | - 100% unlimited for CDL PMBs provided it is dispensed by a Society DSP
- Subject to Society approval for other chronic conditions (see Frequently Asked Questions)
Note: The overall cumulative benefit limit for both PMB and other chronic conditions is R22 825 per beneficiary per year. If this limit is reached before year-end, the PMB chronic conditions will continue to be covered in terms of PMB protocols. |
| Dental |
| 13. Conservative dentistry | - 90% of RPL
- No limit
- Includes preventative and diagnostic consultations, cleaning, fillings, extractions and x-rays
|
| 14. Specialised dentistry | - 90% of RPL
- Limited to R5 280 per beneficiary
- Includes crowns, dentures, bridges, implants and periodontal treatment
Note: Gold fillings limited to R660 per beneficiary per year and subject to pre-approval by Society. |
| 15. Orthodontic treatment | - 75% of RPL
- Limited to R13 000 per beneficiary per lifetime
Note: Treatment may not commence after beneficiary's 18th birthday |
| 16. General dentistry in-hospital | - Limited to children under 9 years of age, or physically / mentally handicapped persons
- Subject to standard pre-authorisation requirements
- Specific pre-approval by Society required for any other beneficiary
|
| Optometry |
| 17. Eye examinations | - 90% of SA Optometrist Association (SAOA) Guide to Tariffs
- Limited to 1 test per beneficiary per year
Note: Standard limitations, as per the SAOA Guide to Tariffs, apply. |
| 18. Single vision lenses (incl. frame) or contact lenses OR Bifocal or multi-/vari-focal lenses (incl. frames) | - 90% of SAOA Guide to Tariffs
- Limited to R2 340 per beneficiary per 2-year cycle
Note: Standard limitations, as per the SAOA Guide to Tariffs, apply. |
- 90% of SAOA Guide to Tariffs
- Limited to R2 925 per beneficiary per 2-year cycle
Note: Standard limitations, as per the SAOA Guide to Tariffs, apply. |
| 19. Refractive eye surgery | - 50% of RPL
- Limited to 1 procedure per eye per lifetime
|
| Medical equipment |
| 20. External appliances | - 50% of the cost as approved by the Society
- Limited to R4 213 per beneficiary
- Subject to pre-approval by Society
- Includes orthopaedic boots, surgical collars, external breast prosthesis, nebulisers, oxygen cylinders and hiring of equipment
|
| 21. Colostomy bags and catheters | - 90% of the cost as approved by Society
- Limited to R11 280 per beneficiary
- Subject to pre-approval by Society
|
| 22. Continuous Oxygen Supply ("COS") machine and/or oxygen | - 90% of the cost as approved by Society
- Limited to R10 300 per beneficiary
- Subject to pre-approval by Society
|
| 23. Artificial limbs | - 90% of the cost as approved by Society
- No limit
- Subject to pre-approval by Society
|
| 24. Hearing aids | - 90% of the cost as approved by Society
- Limited to R10 300 per beneficiary per 5-year cycle
- Subject to pre-approval by Society
|
| 25. Wheelchairs | - 90% of the cost as approve by Society
- Limited to R14 650 per beneficiary 5-year cycle
- Subject to pre-approval by Society
|
| Auxilliary Health Services |
| 26. Occupational and speech therapy | - 90% of RPL
- Limited to R1 672 per beneficiary
|
| 27. Physiotherapy | - 90% of RPL
- R5 280 per beneficiary
- Includes services rendered by a biokineticist
|
| 28. Audiology, chiropody, podiatry, chiropractic and dietician services | - 90% of RPL
- Combined limited of R1 150 per beneficiary for any or all services combined
|
| Out-of-Hospital Care |
| 29. Hospice (in- and out-patient) | - 90% of RPL at a registered hospice (Hospice Association of SA)
- Limited to R10 500 per beneficiary
- Subject to pre-approval by Society
|
| 30. Private nursing and frail care by registered nurse | - 90% of RPL
- Limited to R7 000 per beneficiary and R132 per day
- Subject to pre-approval by Society
|
| 31. Mental health | - 90% of RPL
- Limited to R7 450 per beneficiary
- Includes consultations by psychiatrists and clinical psychologist for psychiatric and psychological conditions such as anorexia nervosa, bulimia, drug and alcohol abuse
|
| 32. Blood transfusions (not in-hospital) | - 90% of RPL
- No limit
- Subject to pre-approval by Society
|
| In-Hospital |
| 33. Hospitalisation | - 100% of RPL or scheme rate (scheme rate applies to network hospitals only)
- Limited to a total of 120 days in hospital, inclusive of total limit of 30 days in ICU or High Care wards per beneficiary
Note: - Hospital stays are subject to pre-authorisation (except in the case of emergencies). Pre-authorisation can be obtained by contacting the Society at 0800 111 669.
- In case of emergency hospitalisation, the Society must be informed within 48 hours or the next working day.
- Hospitalisation is subject to re-authorisation by the Society if the initial authorised period is exceeded.
|
| 34. Surgical procedures | - 100% of RPL or scheme rate
- No limit
- Prior approval by the Society required for all surgery
|
| 35. Maxillofacial and oral surgery | - 100% of RPL or scheme rate
- No limit
- Subject to pre-approval by Society
|
| 36. Blood transfusions | - 100% of RPL or scheme rate
- No limit
|
| 37. Oncology treatment | - 100% of RPL or scheme rate
- no limit
|
| 38. Psychiatric admissions | - 1005 of RPL or scheme rate
- Limited to 21 days per beneficiary
- Includes rehabilitation for substance abuse, limited to once per lifetime
|
| 39. Internal prosthesis | - 100% of RPL or scheme rate
- No limit
- Subject to pre-approval by Society
|
| 40. Cochlea implants | - 1005 of RPL or scheme rate
- No limit
- Subject to pre-approval by Society
Note: Treatment to commence prior to beneficiary's 3rd birthday, or any child dependant of 18 years or younger who meets the criteria for a cochlea implant and who was pre-lingual |
| 41. Prescribed medication | - 100% of RPL or scheme rate
- No limit
- TTO medication (medicine to take home after discharge from hospital) subject to acute medicine limit, up to a maximum of 7 days
|
| 42. Physiotherapy | - 100% of RPL or scheme rate
- No limit
- Subject to pre-approval by the Society
|
| 43. Pathology | - 100% of RPL or scheme rate
- Subject to request by a medical practitioner
|
| 44. Radiology (including MRI and CT scans) | - 100% of RPL or scheme rate
- Subject to request by a medical practitioner
- Subject to pre-approval by the Society
|
| 45. Day clinic | - 100% of RPL or scheme rate
- No limit
|
| Emergency Transport |
| 46. Emergency road and air transport | - 100% unlimited, subject to authorisation by ER24
- No benefit for use of any other ambulance services
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